How did we do?

I take very seriously your views on how we have performed. I hope we have exceeded your expectations but we need your feedback to monitor our performance and make improvements. Please could you take a few moments to tell us how we’re doing.

Please complete the form by rating us with 5 = High / 1 = Low.

Please select from Dropdown

Comments (if you have awarded us a 3 or less please comment)
Our sales process – enquiry handling, quotations, order confirmation, delivery, invoicing

Were we prompt & responsive?

Did you find us intuitive & helpful?

Was our paperwork accurate & informative?

Staff Service

Were we able to provide knowledgeable information about the equipment?

Was our communication clear?

Did we display professionalism at all times?

Equipment Documentation

Was the information provided with your equipment, to the point & helpful?

Troubleshooting & responding to queries

When dealing with your problem were we understanding & sympathetic?

Did we solve your problem competently?

Were you happy with the outcome?

Was there anything else we might have done to make purchasing equipment from us better or easier?:
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* 1 + 1

Thank you