Let’s talk about Fairness

November 19, 2013 Let’s talk about Fairness

After attending one of our internal training sessions on the core values of the company some very interesting facts emerged for me when we were discussing the meaning, relevance and interpretation of ‘Fairness’.

Such a simple word that throws up many surprising definitions and relationships, particularly in comparison with some of our other core values like ‘Justness’, ‘Honesty’ and ‘Trustworthiness’.  We discussed what is right in different customer scenarios, how we need to behave in a non-discriminatory way with equality of outcomes both internally when dealing with each other and externally.  Out of all the words and phrases we came up with, no single definition or word could replace ‘fairness’ and how we deliver that concept in all we do.

For myself and listening to discussions with my colleagues I came to the conclusion that a combination of two words – Compromise and Negotiation – came the closest to describing a good outcome in the execution of any transaction between Van Walt Ltd and our customers.  These two words seem to reach a point of agreement and satisfaction that both parties can relate to – fairness.

It would be interesting if any of you – our customers – have any thoughts and examples on what is fairness?

The image below, from Facebook, sums it up for me:

lets-talk-about-fairness_02

Bill Dean
Stock Room Controller
bill@vanwalt.com

Leave a Reply




Other News

Making the YSI ProDSS even easier to use…

August 12, 2017

The YSI ProDSS is the flagship handheld water quality meter in our rental fleet.  Using the advanced technology from the EXO series the ProDSS has…

Defining the link between us & them and a tale of two cities!

June 20, 2017

They say what you wear says a lot about you; what’s on your desk defines how you work and the organisations you work with, purchase…

Bring on normality!

June 5, 2017

We are proud to work in the environmental sector providing equipment for groundwater, water and soil research; monitoring; measuring and collection. Helping you make the…

The MP1’s back in Town

April 24, 2017

“Spread the word around. Guess who’s back in town” ** The MP1 Pump is back for sale and in our rental fleet! This updated submersible…

Why we love the EXO!

March 13, 2017

The EXO advanced multiparameter water platform is a lovely piece of kit, beautifully engineered, using only the best materials and houses wet mateable high accuracy…

Full CALIBRATION or BUMP test?

February 21, 2017

It is neither always prudent nor is it always desirable that a full calibration, whether for a PID or an LEL is done on site;…