Dear Customer

Another year is almost over and as I update you on our Christmas opening hours I wanted to use this opportunity to pass on my heartfelt thanks to you, our loyal customers. Your confidence and trust over the last 12 months sustains us and allows us to grow.

Like many of you we've been busy over the last 12 months including consolidating our operations in the UK, New Zealand and Spain by rationalising product lines to ensure we only offer industry-leading equipment whether you rent or buy; recruiting and training new staff so we always respond quickly to your needs; upgrading our websites to make navigation easier and adding more technical content; investing in films that better explain how our equipment operates and working with suppliers to continuously develop and improve the quality and accuracy of our equipment. But rest assured the team at Van Walt recognise that this is a continuous journey and it doesn't stop here!

What I can tell you is that much of what we've achieved and plan to do in 2014 is made possible by the hard work and dedication of my team the individuals you speak to on a daily basis. I'm sure their positive attitude and friendly approach is part of the reason you consistently charge us with your equipment requirements.

So, as 2013 comes to a close, you can be secure in the knowledge that there's more planned for 2014, including the launch of new equipment from Xylem, YSI, Grundfos, Schlumberger Water Services and Eijkelkamp Agrisearch! Details will follow in January.

Christmas Closing

We will be closed from 12 noon on the 24th December and will open on Monday 30th December, closing for the Bank Holiday on 1st January 2014. Goods will be dispatched up to 12 noon on the 24th. If you keep rental items over the holiday period you will not be charged for Bank Holidays and the days we are closed. Customers with rentals outstanding will receive an interim invoice at the end of December 2013.

So finally I wish you a very Merry Christmas and Happy New Year!


Vincent van Walt
Van Walt Ltd
+44 (0)1428 661 660